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One Sale in Month One

A dentist put four months and $23,000 into his course and got one sale in month one. What actually fixed it, and why the idea was never the problem.

Justin Allan, NP5 min read

A dentist in scrubs sits at his office desk after closing, chin on his hand, under one desk lamp; the treatment room is dark behind the glass, and the wide document tray in front of him is empty except for a single green card.

Four months of building. About a hundred and forty hours, most of them evenings, at roughly ten hours a week. Around $23,000 all in, including the help he paid for. Two courses recorded, a website up, the ads switched on.

One sale.

That was month one for a dentist I worked with. When I ask people what stopped them from starting, that is the picture they describe: the course is live, the ads are running, a month goes by, and nothing. So here is what nothing actually looked like, and what it turned out to mean.

Who he was

Ten years in general dentistry, seven of them owning his practice. He had gotten very good at aesthetic and cosmetic procedures, and other dentists had started asking him to show them how, so he taught a few of them locally, informally. That was the course: how a general dentist adds those procedures to his practice without going back for another fellowship. Pre-recorded, priced between $1,800 and $3,000, with an optional hands-on component for anyone who wanted to fly out and shadow him.

He built it in about four months while still running his practice. Some weeks it was five hours, some weeks fifteen, and it averaged out around ten.

And he went in with one thing that matters later in this story. He already knew people wanted this. Dentists in his own city had been driving over to learn it before he ever recorded a slide, and if they would do that, dentists in other cities would pay for it.

Then he launched, and he got one sale.

The phone call

He called me.

The first thing I told him is the thing I tell everyone in that spot. Be patient. Keep producing content. Keep putting your ten hours a week in. Act like nothing is happening. The first month or two of one of these businesses is normally slow, and once in a while somebody hits a home run out of the gate, but that is not what usually happens.

"Be patient" is only half of it, though. The other half is that we looked at what he had actually put in front of people, and the problem was not the course. The problem was how it was being sold. Three things, specifically.

The ads did not say who it was for. They were broad. A general dentist scrolling past could not tell that this was built for him, a dentist who wanted to add cosmetic and aesthetic procedures to his own practice. So we named him. That is the whole fix. Say, in the ad, exactly who this is for.

Paid traffic was running ahead of any reason to trust him. He had gone straight to ads. No articles, no videos, nothing a stranger could read to decide he knew what he was talking about. Which means every ad was asking a dentist who had never heard of him to hand over a couple thousand dollars on the strength of an ad. So we flipped the order. Content first, so people had already heard from him before the ad showed up, and then the ads.

The price was a notch too high for someone buying from a stranger. We brought it down a little and kept it premium.

Notice what is not on that list. We did not touch the course or the idea behind it. The idea had already been proven by the dentists who drove to his office. What had failed was the selling, and you can change the selling in a week.

Month two

About ten sales.

Same course. Three changes to how it was sold, and a completely different month. By the end of it he had, near enough, made back the $23,000.

A weak launch does not mean you have a bad business. It means it was executed wrong. What he knew and what he had built were the same in month two as in month one. The only thing that changed was the selling, and three fixable problems had been standing between him and his buyers the whole time. Nobody had named them.

Month three

He ran a sales event. Seventy thousand dollars in the month.

He called me again after that one. His words were, I had no idea this could generate this much revenue this quickly.

A sales event is a spike, though, and I did not want him building a business that only worked during a spike. So the real test came after. Could it sell with nothing running? The most recent month I talked to him it did about fifty thousand dollars. No launch, no promotion, no event, just the business operating. Event months in a course business will typically double or triple a normal month, and then the quiet months settle into an average, and that average is what the business actually is.

As of the last time we talked he had been open less than a year and was on track for about half a million dollars in year one.

The month most people quit

When people give up on one of these businesses, it is usually around month three. They launch, they get a sale or two, nobody buys again, and about three months in they decide it does not work.

His month three was the seventy-thousand-dollar month.

I do not think the difference was patience alone. He fixed three specific things about how the course was being sold, in month one, without waiting for more data and without touching the idea. I have written before about not judging a course business in its first three months, and I stand by it. The idea is what you are not judging yet. The selling you can fix right away, and the first two or three months are exactly when you fix it.

Where this stops holding

I would be lying to you if I said every one-sale month is a marketing problem.

It was a marketing problem for him because the demand was real before he launched. Dentists had been coming to him to learn this, unpaid, in person, for years. The course sat on top of a problem people were already trying to solve, so when the launch produced one sale, the selling was the only place left to look. That is why the fix was fast, and most of the people who quit at month three are in his position: a real idea, with fixable problems in front of it.

If nobody has ever come to you to learn the thing, that is a different situation. Sometimes I sit down with someone who has a genuinely good idea and there is just no market for it, not right now, and no amount of ad copy fixes that. Working out which kind of problem you actually have is its own job, and it is a harder one than his. This story does not cover it.

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